NightLight Crisis Helpline (Hertfordshire)

What is it?

If you are experiencing a mental health crisis and would like someone to talk to, you can call our NightLight Crisis Helpline.

Our helpline will provide emotional support, advice and information if you are feeling distressed and are in crisis. You can also call us if your mental health is impacted by the current COVID-19 pandemic.

We will offer you sensitive and non-judgmental support from our team of dedicated Crisis Support Workers and Peer Mentors who will provide you with:

• Time and space to talk
• Support with crisis resolution and building coping strategies
• Advice and information
• Signposting
• Onward referral

Anyone experiencing mental health distress can call the Helpline for emotional support and signposting.

Professionals, family/friends can call on someone’s behalf with the individual’s consent.

What are people saying about it?

“I’m so thankful people like you exist. Thank you so much, just to be heard and valued and believed has helped so much. I didn’t know how I was going to get through the next two minutes before I called and now I don’t feel so lost this evening”  - NightLight Crisis Helpline User

How can I access it?

To contact the helpline please call us on 01923 256391

We are open from 7pm - 1am, 7 days a week, 365 days a year.

• Mon: 7pm to 1am
• Tue: 7pm to 1am
• Wed: 7pm to 1am
• Thu: 7pm to 1am
• Fri: 7pm to 1am
• Sat: 7pm to 1am
• Sun: 7pm to 1am

Calls will be charged at your standard local rate.

You can find out more about NightLight Crisis Helpline by visiting this website: https://www.hertsmindnetwork.org/services-for-adults/crisis-support/nightlight-crisis-helpline/